🍇 How much do we appreciate feedback from our clients? A ton! 🍇

It was a joy to hear how Alicia Wilbur's experiences with SPICA has influenced QC at Herzog Wine Cellars:

"With SPICA, our ability to track lots in real time has been game changing.  

The volume of wine we produce and in the myriad of styles we make (still, effervescent, dry, sweet, red, white, sterile, non-sterile, etc) kept growing in volume and complexity.  We needed something that could keep up with all the parameters we were tracking. 

In most cases, we have tripled the output on analysis; this has allowed us to spot problem lots and track them immediately, as well as track the efficacy of our problem remediation.  Because we can check so many parameters simultaneously, we are able to manage cellar health much more proactively. 

We went with SPICA for several reasons: Robust industry presence of the Y15 autoanalyzer, the fact that SPICA technicians have real world winemaking and wine lab experience, the ability to run to many different analyses. 

Customer service and support is attentive, prompt, and helpful.   

We have been able to keep nearly 100% of analysis in house, thus saving money on the need to send to 3rd party labs. We may pursue TTB certification for our chemists specifically because we have the SPICA.  Additionally, we are part of the CTS testing cycle, and have been part of the cycle before and after automation.  Our statistical standing has improved along with accuracy.   

One of the main features we love is the ability to set dilutions in the analytical parameters.  We make a great deal of sweet and off dry wines, and manual dilutions had become unwieldly at the level required.  The ability to quantify glucose independently from fructose was very helpful during harvest 2023.  This was a cost savings as we did not have to send to an outside lab for this test when required."

Thank you so much for your kind observations, Alicia! We love working with you!